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    Home/Knowledge hub/What is Dark Data?

    Glossary

    What is Dark Data?

    Information your organisation collects but never uses, a hidden GDPR risk and costly waste.

    4 min readGDPR & security
    Glossary
    Definition
    Dark Data
    Reading time
    4 min read
    Topic
    GDPR & security
    Related terms
    • What is Shadow AI?
    • What is a retention policy?

    In short

    Dark Data is information that an organization collects, stores, or processes, but never analyzes, reuses, or leverages. It takes up storage space, poses a security risk, and in many cases violates the GDPR minimization requirement.

    On this page
    1. What is Dark Data?
    2. Risks of Dark Data
    3. How do you tackle Dark Data with M-Files?
    4. Frequently Asked Questions about Dark Data

    What is Dark Data?

    Gartner estimates that more than 80% of the data organizations generate is unstructured and largely unused. A large portion qualifies as Dark Data: files that were once stored but have never been viewed or used again.

    Examples are everywhere: email attachments from projects completed years ago, duplicate versions of contracts sitting somewhere on a shared drive, logs from business systems that no one reads, scanned forms that were never indexed. All these files consume storage space, increase your attack surface in the event of a data breach, and pose a GDPR risk if they contain personal data.

    M-Files solves the Dark Data problem by making all information findable and classifiable through metadata, and by setting up automatic retention rules that archive or delete documents in a timely manner.

    Risks of Dark Data

    GDPR violation

    Storing personal data longer than necessary violates the GDPR data minimisation principle.

    Larger attack surface

    Every file is a potential target in a data breach. More Dark Data means more damage in an attack.

    Storage costs

    Dark Data grows exponentially. Organisations pay for storage of files that are never used again.

    Slower search times

    The more noise in your systems, the harder it is to find relevant information. Dark Data amplifies the chaos.

    Audit problems

    During an audit, relevant documents must be quickly identified. Dark Data makes this practically impossible.

    Missed insights

    Data never analysed delivers no value. Dark Data is an untapped information resource.

    How do you tackle Dark Data with M-Files?

    1. Step 1

      Inventory

      Map out which files exist, where they are and when they were last used.

    2. Step 2

      Classify and label

      Assign metadata to each document: document type, lifecycle, retention period.

    3. Step 3

      Set retention rules

      Establish automatic retention rules per document type: when to archive or delete?

    4. Step 4

      Migrate historical files

      Existing files are migrated to M-Files and provided with metadata.

    5. Step 5

      Structural management

      Via periodic reports, SoftAdvice keeps your information architecture clean and up to date.

    Frequently Asked Questions about Dark Data

    What is Dark Data?

    Dark Data is information that an organization collects but never analyzes or utilizes.

    Examples include old email attachments, outdated files, and forgotten scans that take up storage space.

    Why is it dangerous?

    Dark Data contains sensitive information that is no longer needed but is still kept.

    In the event of a data breach, forgotten files are also exposed. It also violates the GDPR minimization requirement.

    How much data is Dark Data?

    Gartner estimates that 80% of the data organizations collect is unstructured and largely unused.

    A large part of this qualifies as Dark Data.

    How does M-Files solve it?

    M-Files makes all data findable through metadata and offers automatic retention rules that archive or delete documents in a timely manner.

    Dark Data is structurally reduced.

    What is the connection with GDPR?

    GDPR requires data minimization.

    Keeping personal data longer than necessary violates this principle.

    Automatic retention rules in M-Files are the most effective measure.

    On this page
    1. What is Dark Data?
    2. Risks of Dark Data
    3. How do you tackle Dark Data with M-Files?
    4. Frequently Asked Questions about Dark Data
    Questions about your situation?

    Our consultants are happy to think along with you.

    Plan a conversation

    Address Dark Data in your organisation?

    Discover in a QuickScan how much Dark Data you have and how M-Files solves it structurally.

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    Continue learning

    Continue learning

    Related terms, articles and the M-Files capabilities behind this topic.

    GlossaryWhat is Shadow AI?→
    GlossaryWhat is a retention policy?→
    Your challengeStop searching for documents→
    ArticleWhy 95% of GenAI pilots never reach production→
    ArticleThree days in Baltimore. One conclusion. AI does not run on models. AI runs on foundation.→
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    SoftAdvice

    Process & information architects

    M-Files Solution Partner since 2010, active in Belgium, the Netherlands and Luxembourg.

    info@softadvice.eu
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    Netherlands +31 79 799 61 40
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