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SoftAdvice: process and information architects who build systems people love to use.
SoftAdvice is the M-Files partner that looks beyond software. Technology only has value when people embrace it, when it improves processes, and when the system grows alongside your ambitions.
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In short
SoftAdvice is a Belgian process and information architecture consultancy, founded in 2010 by Patrick Vervloesem. It designs how information flows in organisations in Belgium, the Netherlands and Luxembourg and implements it as M-Files Solution Partner, in Dutch, French and English.
2010
founded by Patrick Vervloesem
2010
M-Files Solution Partner since
40+
integrations built
100+
implementations
Anyone can implement software. Achieving adoption is another matter.
That's where the difference lies. And that's where we are: between the technology and the people who use it. Every single day.
Helping organisations grow through information that works.
We help organisations in the Benelux transform how they manage information. Not with technology as the goal, but as the means. So people find what they need faster, processes run more smoothly, and compliance becomes a natural result of how you work.
A world where document management is invisible.
The best systems are the ones you don't notice. They just work. Information flows to the right person at the right moment. Approvals happen automatically. Compliance is built in. That's what we're working towards.
Six principles. Day in, day out.
On their first day, every new colleague stands in front of our wall with these six principles. They decide how we advise, build and stay.
Adoption over features
A system nobody uses is a failure, no matter how technically brilliant it is. We measure success in adoption, not in lines of configuration.
Honest advice, always
If M-Files isn't the right solution, we say so. If your processes need to be sorted out first, we say that too. An honest no beats an expensive yes.
Partnership, not a project
An implementation is not an end point. Your organisation evolves and your system must evolve with it. We stay, not as a vendor but as a thinking partner.
Process first, tool second
Technology strengthens good processes. It cannot fix bad ones. That is why we always start with the process, never the tool.
Proactive, not reactive
We don't wait for your call. We flag bottlenecks, declining adoption and missed opportunities before you see them.
Simple where possible
Complexity is easy. Simplicity is hard. The best solutions are elegant in their simplicity: fewer steps, less confusion, more value.
Four disciplines. One result.
Each discipline reinforces the others. Together they form a method that makes your investment succeed technically and on a human level.
Process consulting
First understand how your organisation works. Then think about how technology can strengthen it.
Read moreImplementation
Configure, test and roll out M-Files, with adoption in mind from day one. No big bang, but controlled phases.
Read moreIntegrations
Connect M-Files to your ERP, CRM, HR and other systems, so information flows without re-typing.
Read moreSuccess services
After go-live the real work begins: proactive monitoring, training and strategic sessions that let your environment grow.
Read morePeople who make a difference.
Not salespeople who disappear after the deal is done. Consultants who know your organisation, understand your processes and are there when it matters most.
Hover or tap a card to meet the person behind the role.
Patrick Vervloesem
Founder and Managing Director
Process mastermind, innovator
Lifelong learner and hobby athlete by night
Favourite songBorn to Run, Bruce Springsteen
Ruud van Graafeiland
COO
Team player, solution-oriented thinker
Chairman and team manager of ping pong and pickleball by night
Favourite songBaby I'm a Star, Prince
Werner Luyckx
Business development and sales manager
Problem solver
Padel magician by night
Favourite songSomebody, Depeche Mode
Filip Jansen
Solution Engineer
Grasps complex challenges quickly
Road cyclist and skier by night
Vicky Dene
Application consultant
Thinks outside the box, attention to detail
Creative DIYer by night
Favourite songDancin (Krono Remix), Aaron Smith, Luvli, Krono
Mathieu Van Mechelen
Application consultant
Problem solving, customer minded
Amateur sommelier by night
Favourite songMice On Venus, C418
Steven Vrancx
Application consultant
Project driven, communicator
Legendaddy by night
Favourite songVice Grip, Parkway Drive
Lieve Verdonck
Technical consultant
Honest and reliable
Viking by night
Favourite songA Rose for Epona, Eluveitie
Jeroen Roefs
Developer
Driven and eager to learn
Level 7 Rune Knight by night
Favourite songViolin Concerto op. 64, Allegro, Felix Mendelssohn
Marijke van Graafeiland
Office manager
Keeps everything clean and effortless behind the scenes
Head chef, interior designer and grandma by night
Favourite songUptown Funk (Live on SNL), Mark Ronson ft. Bruno Mars
Our partners
Platforms we implement and connect, always chosen to fit the process.
Our core platform: metadata-driven document and information management. SoftAdvice is an M-Files Solution Partner.
Document generation from templates and data, connected to M-Files and your business applications.
Qualified electronic signatures with itsme and eID, filed back in the right file.
Teams, Outlook and SharePoint connected to M-Files, so people work in the tools they already know.
We're hiring
Could you be the link between client, process and technology?
We're looking for a Business Process & Digital Workplace Consultant: someone who enjoys sitting at the table with clients and translating business processes into workable digital solutions.
Questions about SoftAdvice
Who is SoftAdvice?
SoftAdvice is a Belgian process and information architecture consultancy, founded in 2010 by Patrick Vervloesem. SoftAdvice is an M-Files Solution Partner active in Belgium, the Netherlands and Luxembourg.
Where is SoftAdvice located?
SoftAdvice is headquartered in Belgium and delivers across Belgium, the Netherlands and Luxembourg.
How large is the SoftAdvice team?
SoftAdvice is a team of ten: application and technical consultants, a solution engineer, a developer and a management team, each close to the clients they serve.
Is SoftAdvice an M-Files reseller?
No. SoftAdvice is a process and information architecture consultancy. It designs the processes and the information structure first and uses M-Files as its main platform, alongside Microsoft 365, dox42 and Penneo.
Which clients has SoftAdvice worked with?
SoftAdvice has delivered more than 100 M-Files implementations in the Benelux since 2010, for organisations including Moore, Ethias, Theuma, CHUV, Jura and CIBOR.
In which languages does SoftAdvice work?
SoftAdvice works in Dutch, French and English.
How do I contact SoftAdvice?
Mail info@softadvice.eu or call +32 2 895 06 00 in Belgium, +31 79 799 61 40 in the Netherlands or +352 27 86 46 55 in Luxembourg.
Let's get to know each other.
30 minutes, online, no obligation. About your processes, not our software.