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Success ServicesReady to get started? Choose your support plan
Tell us which plan suits you and we get in touch to arrange everything. No obligations, no surprises.
Request your plan Compare the plans
Illustrative example
In short
This page is where you request a SoftAdvice Success Services plan for ongoing support of your M-Files environment. You choose between Silver (a fixed bundle, annually), Gold (maximum support, annually), Hour packs (flexible hour blocks) or Expert as a Service (a dedicated consultant). After your request we contact you for a short conversation to confirm your wishes, then activate your plan. A request carries no obligations.
What happens after your request
Three simple steps from your request to an active plan.
Choose your plan
Silver, Gold, Hour packs or Expert as a Service. Indicate your choice in the form.
We contact you
A short conversation to confirm your wishes.
Activation and start
Your plan is active and your expert is ready.
Request your support plan
Fill in what suits you. We contact you to confirm your wishes and arrange everything.
- Gold: maximum support, annually
- Silver: a fixed bundle, annually
- Hour packs: flexible hour blocks
- Expert as a Service: a dedicated consultant
Frequently asked questions
Which plans can I request?
Silver (a fixed bundle, annually), Gold (maximum support, annually), Hour packs (flexible hour blocks) and Expert as a Service (a dedicated consultant).
What happens after I submit the form?
We contact you for a short conversation to confirm your wishes. Then your plan is activated and your expert is ready.
Does a request commit us to anything?
No. A request carries no obligations and no surprises.
What if I am not sure which plan suits us?
Compare the plans on the overview page, or describe your situation in the explanation field. We confirm the right plan with you in the follow-up conversation.