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    Home/M-Files/Document workflows

    M-Files workflows: approvals that move by themselves

    Stop chasing approvals by e-mail. In M-Files every document moves through clear steps, with an owner per step, automatic reminders and a complete history. Configured visually, without code.

    Plan a demo Try the interactive demo

    M-Files Solution Partner100+ implementations since 2010Dutch, French, English
    Workflow: contract approval
    DraftLisa, legalDone
    ReviewTom, financeDone
    SignatureDirector, via PenneoDue in 2 days
    ArchivedAutomatic, as PDFNext

    Illustrative example

    In shortThe problemHow it worksDemoIn practiceQuestions

    In short

    A workflow in M-Files is a set of states and transitions a document moves through, such as draft, review, approval and archive. M-Files assigns the tasks, sends the notifications and records every step automatically, configured visually without code. SoftAdvice sets up workflows around your approval processes.

    The problem

    Why approvals by e-mail keep getting stuck

    Documents travel as attachments. Someone forgets to reply, an attachment is outdated, the approver is on leave. Three weeks later nobody knows where the file is.

    The result: delays, duplicates, missing signatures and processes that depend on people remembering, not on the system.

    Approvals by e-mail

    • The document circulates as an attachment
    • No view on who has to act
    • Deadlines are missed
    • Several versions in circulation
    • No audit trail for compliance

    M-Files workflow

    • The document moves through the process itself
    • Every step has a named owner
    • Automatic escalation when a deadline passes
    • Always one current version
    • Full history with timestamps
    The solution

    How a workflow works in M-Files

    A workflow is a series of states, such as draft, review, signature and archive, connected by transitions. Each document is in exactly one state at a time, and each state can trigger actions automatically.

    A transition can be manual (someone clicks "Approve") or automatic (M-Files sees that a condition is met). You can require an electronic signature for a transition, essential in finance and quality environments.

    Think of a relay race: every runner has a stretch and only hands over the baton when done. M-Files makes sure the baton never hits the ground.

    Document workflows
    Interactive demo

    Walk through an approval workflow yourself

    From draft to signed contract. Switch roles and see how M-Files guides the document through the right steps.

    Click around: it works like the real M-Files.

    M-Files 2026 - Contract: Dienstverlening SoftAdvice × Janssen & Partners
    DOC
    Dienstverleningscontract 2026–2029
    Janssen & Partners · v1.3 · 312 KB
    Documenteigenschappen
    TypeContract
    KlantJanssen & Partners
    ProjectKantoor Brussel
    EigenaarLisa Vermeer
    Aangemaakt3 mrt 2026
    Versie1.3
    Audittrail
    Workflowstatus
    M-Files 2026.1
    What it makes possible

    What happens automatically in each state

    Link actions to a state and M-Files carries them out the moment a document arrives there.

    1

    Assign a task

    A review or approval task goes to a person or team, with a notification.

    2

    Notify stakeholders

    An e-mail alert goes out the moment a document reaches a new phase.

    3

    Adjust permissions

    An approved document becomes read-only for everyone except the archive owner.

    Read more

    4

    Convert to PDF

    The final version is saved as PDF on approval, with no manual step.

    In practice

    Workflows in your sector

    Contract management

    From legal review to commercial approval and digital signature, every step automated with a full audit trail.

    Read more

    Quality management

    SOPs and work instructions go through a mandatory review cycle with electronic sign-off before publication.

    HR onboarding and offboarding

    Documents for a new employee go to IT, payroll and the line manager, each for their own step.

    Invoice processing

    Incoming invoices go to the right budget holder based on amount or cost centre.

    Read more

    Engineering files

    Revision drawings and reports reach external parties only after the project manager approves them.

    Read more

    Your situation is different?

    Tell us how your documents flow today. We show what M-Files changes for you.

    Plan a demo

    Frequently asked questions

    Do I need to program to build a workflow?

    No. Workflows are configured visually in the M-Files admin console: states, transitions and actions without code. Scripting is optional for advanced logic.

    Can a workflow start automatically when a document is created?

    Yes. A workflow can start as soon as a document gets a certain class or metadata values, without any manual step.

    What if several people have to approve at the same time?

    M-Files supports parallel approval: either everyone must approve, or one approval is enough to move on.

    Is there an audit trail of who approved what?

    Yes. Every state change, approval and comment is recorded with timestamp and user, and can be exported.

    Can a workflow react to the content or metadata of a document?

    Yes. Transitions can be triggered or blocked by values such as amount, document type or client, for example to send invoices above a threshold to a senior approver.

    Explore the other M-Files capabilities

    Smart search and metadata

    Find every document from every angle.

    Read more

    Document workflows

    Approvals that move by themselves.

    You are here

    Version control

    Always the right version, full history.

    Read more

    AI with Aino and Copilot

    AI that reads and tags your documents.

    Read more

    Security and compliance

    Know who sees what, always.

    Read more
    Also useful
    What is an approval process?What is document automation?Automate your processesM-Files explainedDocument control for engineeringTransmittals and document distributionAll e-signature integrations

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    SoftAdvice

    Process & information architects

    M-Files Solution Partner since 2010, active in Belgium, the Netherlands and Luxembourg.

    info@softadvice.eu
    Belgium +32 2 895 06 00
    Netherlands +31 79 799 61 40
    Luxembourg +352 27 86 46 55

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